The signing of this contract implies the understanding and the acceptance of all the commas listed in it.
La Collezione di Anna creates every month 4 unique western outfits: 2 jackets, 1 horsemanship top and
1 vest. It is necessary to book a spot to be inserted in La Collezione di Anna’s calendar according to
availability.
To book a spot in La Collezione di Anna’s calendar it is necessary to make a request via email
(anna@lacollezionedianna.com) for an available delivery date. This request must be confirmed within 10
days trough the payment of $1.500,00. Failure to complete the payment within 10 days will make the spot
available for other people.
Every custom outfit is a unique piece and its design cannot be replicated. The purchase of a custom outfit
implies the purchase of the use of its design. Anyway the designs and the projects remain propriety of La
Collezione di Anna who commits to never utilize them again for other creations. The customer commits to
never reproduce or make other people reproduce the design on other outfits or other objects (also objects
not concerning the activity of La Collezione di Anna).
La Collezione di Anna forwards to the customer one or more designs that can be accepted
or refused. The designs submitted to the customer cannot at any time be implemented on outfits or any other
object, shared with other people, nor published online (social networks, web pages etc.). The designs that
are refused or not explicitly accepted within 30 days from the date of receipt remain propriety of La
Collezione di Anna that can reuse them for other creations or offer them to other customers. If the customer
accepts one or more designs La Collezione di Anna will start the realization of the item. If the design is not
accepted La Collezione di Anna can decide either to send more designs or to abandon the work if no
agreement can be found. Deposit (comma 3) twill not be refunded.
The materials used for the production of the outfit, the working styles and the type of coloring are indicated
in the design preview. Fabrics, leathers, Swarovski, stones, airbrushed paintings, laser cuts and every other
feature shown in the design preview is to be considered included in the price. Eventual extras required by
the customer, if accepted by La Collezione di Anna, can imply an increase in the price and must be
discussed before the acceptance of the design.
Any alteration of the proposed design can be agreed with the customer before the acceptance of the
design. La Collezione di Anna retains the right to refuse the alterations that in its opinion reduce the quality
standards of the outfit, compromise the use of the outfit, or don’t satisfy the elegance standards that the
company desires to maintain.
No alterations will be made on the kind of fabric used in the outfit. Due to the load of stones and
accessories La Collezione di Anna uses only high tech nylon fabric also used for outdoor sports. No
requests for lighter (or more stretchable) fabrics will be accepted since this will reduce the overall quality of
the product.
The design chosen by the customer will be emailed with an acceptance form to the customer. The
customer will return it signed for acceptance. Once the customer accepts the design the realization phase of
1the outfit begins and it’s not anymore possible to discuss modifications.
La Collezione di Anna retains the right to make, during the realization of the outfit, modifications of the
original design. Those modifications can be necessary, due to the fact that some of the used materials
(leathers, stones or other decors) are unique objects or hand made, and can not match the needs of the
original design. Also the original design can be modified due to the unavailability of the scheduled materials,
or in the case that particular measures of the outfit require variations in the style. Also, as stylist and
designer, La Collezione di Anna retains the right to modify the original design if those modifications can
bring relevant improvements on the final result of the outfit.
Every item is hand made and hand coloured. Possible imperfections, asymmetries and color variations
from the original design have to be considered a feature in outfits of this kind. The quality standards of the
outfits created by La Collezione di Anna reflect those of the outfits in the medium-high price range available
from other custom outfits designers.
The outfits created by **La Collezione di Anna* are show outfits. They are studied and designed for
showing in indoor environments or outdoor under ideal weather conditions. Those items are not suit for
training, grooming and use in adverse weather conditions (rain, wind, etc.). Washing tips and advices are
shown on the inside of each outfit. Special advices are told to customer in case the material used make it
necessary. La Collezione di Anna disclaims any liability in case of wrong use, maintenance and care of the
outfits. Every design detail (big stones, sequins, pearls, chains, etc...) is sewed and hot glued. It is possible
with the use to loose some of those details.
Crystal are hot-fixed with an ultrasonic machine where possible or glued when not. It is possible with the use
to loose some of those crystal.
La Collezione di Anna according to European legislations, only uses glues that respect the health and the
welfare of workers.
La Collezione di Anna offers the possibility to replace eventually missing stones on her outfits if needed.
La Collezione di Anna retains the right to publish in its own catalogues, in its own website and in its own
pages on social networks the pictures of the items. It is possible to request that the images are blurred until
the first public use of the item. La Collezione di Anna during the factoring of the outfit can publish photos of
the partial work, and show it to other customers, unless the customer explicitly request that the item remains
private until complete.
For multiple orders or complete sets scheduled deliveries can be arranged. Chaps, pants and oxford
shirts can only be shipped together with the coordinated outfit.
30 days before the item is ready La Collezione di Anna will send to the customer a request for the
payment of the quittance. Once the payment is received the item will be completed and sent. If the payment
of the quittance isn’t received within 20 days from the request, the item will be considered non accepted and
comma 19 will be applied.
The agreed price for the realization of the item does include the shipping costs inside UE, USA, Canada
and Australia using FEDEX or equivalent service. Taxes of the customer’s own country (including VAT),
customs duties and customs expenses are due to the customer.
Customers from the European Union must pay Italian VAT (IVA 22%) directly to La Collezione di Anna.
Corporate customers that can provide a corporate taxpayer id will not be charged of Italian VAT unless their
address is Italian.
When the items are sent La Collezione di Anna will email the customer the pictures of the goods. The
customer shall, when receiving the package, verify the content confronting it with the pictures and refuse it,
notifying the delivery agent, in the eventuality it has been damaged during transport. The shipment of the
items can be covered by insurance for the full value of the items if the customer agrees to pay for it. It is
important that eventual damages during transport are notified to the delivery agent as soon as the items are
received.
After the payment of the deposit it is possible to renounce in any moment at the purchase of the outfit.
The deposit will not be refunded and the design, the already completed parts of the outfit and the materials
designated for the outfit will remain propriety of La Collezione di Anna, that can reuse it for the production
and the selling to third parties of the same or other outfits.
Possible defects must be reported to La Collezione di Anna within 7 days from the reception of the item.
La Collezione di Anna retains the right to decide if to take action or not about the defect.
Within 7 days from the reception of the item the customer can return it to La Collezione di Anna. The
customer will be refunded for the balance paid (excluding the deposit), within 30 days after La Collezione di
Anna receives the item in perfect conditions and never used in public events (shows, photo sessions etc).
The shipping expenses for the return are due to the customer.
